Disney's Approach to Quality Service hosted by the Costa Leadership Institute at

Description

THE COSTA LEADERSHIP INSTITUTE AT NORTHWEST FLORIDA STATE COLLEGE HOSTS DISNEY INSTITUTE PROFESSIONAL DEVELOPMENT COURSE BACKGROUND: Disney Institute is bringing its renowned professional development course, ?Disney?s Approach to Quality Service,? to the Emerald Coast, FL. The one-day event will help area professionals determine how they can differentiate their service to become a provider of choice and understand the processes necessary to develop a culture that consistently delivers that exceptional service. This day of Disney Institute training will offer time-tested Disney business insights that can help in assessing and improving an organization. The course is appropriate for any type of leader?from project managers to senior executives. WHEN: Wednesday, May 20, 2015 8:30 a.m. ? 4:30 p.m. WHERE: The Costa Leadership Institute at Northwest Florida State College 100 College Blvd., Niceville FL 32578 CONTACT: Seating is limited. Sponsorships are available. For more information regarding ?Disney?s Approach to Quality Service? please contact: http://www.nwfsc.edu/Community/ContEd/LI/ 850-729-6880 leadership@nwfsc.edu